How we helped Mark get on the road

Check out this blog to find out all about Mark's journey to getting his new car on the road, with the help of First Response Finance.

Hannalore
Written byHannalore
Published onSep 2025
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How we helped Mark get on the road

Mark's journey

Every customer's journey is unique - and in this blog, we're shining a spotlight on Mark's experience with us, sharing his story in his own words. 

Why did you want/need a new car?

I had been looking for a 7-seater for a long time as we are a family of seven and needed the room I would do a lot of mountain biking as a hobby, so when I saw my Ford S-Max Titanium, I fell in love with it - it seemed like the perfect car for me and my family. 

How did you find out about First Response Finance?

I happened to be on Facebook and an advert popped up for First Response Finance saying that they can help people with low credit scores, so I thought I would give them a try.

Why did you choose to buy your car through First Response Finance?

I chose to buy my car through First Response Finance because, after doing some research, I found them to be fair as they didn't make a decision on my approval based on just my credit score or payment history; they took the time to speak to me, taking into account everything that I told them, so they could fully understand my circumstances before saying "yes".

Did you know… we've specialised in bad credit car finance for over 20 years; financing cars for people with a thin credit file or bad credit history, and that have been declined by other lenders? 

How did you find the application process and service you received from First Response Finance?

The whole application process was simple and quite straight forward. I had my decision within a day after checks etc. They're a very friendly bunch of people and made me feel at ease the whole way through the process.

Would you recommend First Response Finance to your friends and family?

I would highly recommend First Response Finance to anyone looking for car finance, and I will most definitely be using them again.

 

Discover how we helped Adrian overcome challenges and get back on the road with tailored support in this blog. 🛵

 

As a 'thank you' for sharing his story, we sent Mark a £50 Amazon eGift voucher.

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