Our achievements

Our achievements

Milestones and award wins from over the years...

Our team work tirelessly day in, day out to deliver the best possible service to our customers, so to have had that hard work recognised time and time again by the industry means so much to us all. We understand that many people continue to face unbearable levels of financial uncertainty right now, and we want to continue doing everything in our power to minimise these worries when it comes to their vehicles and the service we provide. We're also proud of our work internally, both in terms of establishing our best-in-class culture and our charitable efforts over the years. 

2025

2025

2024

2024

2023

2023

  • Raised over £76,000 for charity over the course of the year
  • Held our annual company conference at the Bet365 Stadium
  • Won Finance Provider of the Year (Sub-Prime) at the Car Dealer Power Awards
  • Voted Best Car Finance Provider at the Consumer Credit Awards
  • Launched our updated website
  • Won the Feefo Platinum Trusted Service Award 
2022

2022

  • Won Finance Provider of the Year (Sub-Prime) at the Car Dealer Power Awards
  • Voted 'Best Car Finance Provider' and 'Firm of the Year' in the Consumer Credit Awards
  • Held our first company conference since the Covid-19 pandemic
  • Ranked 34th in the top 100 rankings for RateMyApprenticeship's Best Employers and Training Providers 2022-2023
  • Placed 20th in The Sunday Times' 'Best Large Companies to Work for in the UK' and 2nd in 'Financial Services Best Companies to Work for in the UK'  
2021

2021

2020

2020

2019

2019

  • Placed 18th in The Sunday Times' Top 100 'Best Mid-Sized Companies to Work For'
  • Won Feefo's Gold Trusted Service Award 2019
2018

2018

  • Won 'Finance Provider of the Year (Sub-Prime)' in the Car Dealer Power Awards 2018
  • Began supporting SANE, a UK mental health charity 
  • Reached a milestone of £200,000 donated to Magic Breakfast
  • Celebrated processing 1,000,000 vehicle finance applications 
  • Placed 10th in the Sunday Times' Top 100 'Best Mid-Sized Companies to Work For'
2017

2017

  • Won Finance Provider of the Year (Sub-Prime) at the Car Dealer Power Awards
  • Achieved 4.9/5 star rating on Review Centre and achieved 1,500 five-star reviews
  • Expanded our Leigh office to help keep up with increasing demand for vehicle finance from new customers 
  • Placed 9th in the Sunday Times' Top 100 'Best Mid-Sized Companies to Work For' 
2016

2016

  • Won Finance Provider of the Year (Sub-Prime) at the Car Dealer Power Awards 
  • Reached the milestone of providing over 600,000 free breakfasts to school pupils through donations to Magic Breakfast
  • Placed 7th in the Sunday Times' Top 100 'Best Companies to Work For' 
2015

2015

  • Reached 800 reviews on Review Centre, with over 700 five-star ratings
  • Became one of the first UK finance lenders to become fully FCA authorised 
  • Launched our Dealer Portal, which allows vehicle dealers to submit finance applications on behalf of customers 
  • Achieved the status of 'the UK's number one motor finance lender' as voted by customers on Review Centre
2014

2014

  • Redesigned our website 
  • Placed 37th on the Sunday Times' Top 100 'Best Small Companies to Work For'
2013

2013

2012

2012

2011

2011

  • Placed 85th on the Sunday Times' Top 100 'Best Small Companies to Work For'
  • Launched our Personal Loan product to assist our existing customers
2009

2009

  • We held our first company-wide annual conference, bringing together employees from all three of our office locations. 
2007

2007

  • Began to change our company culture, prioritising a shift from a profit orientated company, to a customer orientated business. 
2003

2003

  • We formed our Renewals Team within the business to help support returning customers who were taking out new financial agreements. 
2000

2000

  • With the dawn of the new millennium, First Response Finance Limited was created, following a joint venture being established between Response Finance Limited, and Itochu Corporation.  
1998

1998

  • Response Finance Limited was formed.